Maritime Sector

The maritime sector, from cruise liners to ferries, prioritizes PRM accommodations. Challenges such as narrow corridors, onboard amenities, and embarkation processes necessitate expert PRM solutions. Implementing these on both sea and inland waterways, ensures a comfortable and inclusive sea journey for all.

Home 9 Sectors 9 Maritime Sector

Legislation and Guidelines

A comprehensive overview of the regulations and guidelines shaping the maritime industry’s approach to Persons with Reduced Mobility, ensuring their rights and needs are met.


Our training modules designed to understand the intricacies of PRM-focused practices, equipping participants with the knowledge to implement the industry’s best standards.


Legislation and Guidelines

Persons with Reduced Mobility (PRMs) represent a significant portion of the traveling public, and as such, there are specific legislations and guidelines tailored to protect their rights and ensure a high level of consistent and reliable support during traveling. These regulations serve as a blueprint for maritime and terminal operators to ensure accessibility, inclusivity, safety, and convenience for PRMs. This section delves into the intricate tapestry of these legislations and guidelines, offering an overview of the standards and practices that the industry adheres to in their commitment to serving PRMs. Please be aware that this overview is not complete and may change over time.

Regulation (EU) No 1177/2010

The regulation (EU) No 1177/2010 of the European Parliament addresses the rights of passengers traveling by sea and inland waterway, emphasizing the assistance provided to Persons with Reduced Mobility (PRM). Carriers and terminal operators are mandated to offer comprehensive assistance to PRM, encompassing their movement from arrival points to ships, embarkation, disembarkation, baggage retrieval, and communication in accessible formats. Additionally, they must have designated points within port terminals for PRM to announce their arrival and seek assistance. Regarding training, carriers and terminal operators are required to establish disability-related training procedures. 

Regulation (EC) No 392/2009

The document pertains to maritime passenger and luggage transport regulations. Within this context, “mobility equipment” is distinct from luggage or vehicles. If mobility equipment used by passengers with reduced mobility is lost or damaged, carriers are liable as per the Athens Convention’s Article 3(3). Compensation is based on the equipment’s replacement value or repair costs, ensuring proper recompense for affected passengers.



At Passepartout Training, we recognize the importance of equipping the maritime industry with the knowledge and skills to serve Persons with Reduced Mobility (PRMs) effectively. We understand that staying on-top of the latest industry trends may seem daunting. That’s why our tailored courses are designed to bridge the gap between legislation and real-world application, ensuring that all operators are not only compliant but also excel in providing an unparalleled travel experience for PRMs.

Book A Course Today!

Don’t miss the opportunity to elevate your skills with Passepartout Training’s specialized PRM courses. Contact us today and take the next step in improving accessibility for all!

View Our CoursesContact Us
Skip to content