Train-the-Trainer Disability Awareness
An air transport industry specific program specially designed for the trainers of all airport and airline personnel who deal directly with the travelling public.
Price On Request
Classroom or Virtual Classroom
In the dynamic environment of airports and the aviation sector, ensuring the dignity, comfort, and safety of Persons with Reduced Mobility (PRMs) is essential. This course offers comprehensive training on understanding and catering to the unique needs of PRMs. It is tailored for professionals who work at the forefront of passenger interactions, ranging from security personnel, guards, to porters. Furthermore, the course dives deep into international guidelines, recommendations, and legislative aspects, ensuring that participants are well-versed in the most up-to-date practices.
The participants will be made aware of and, where appropriate, be able to meet the needs of PRMs.
Following subjects will be adressed:
- Disability awareness
- General awareness of ECAC recommendations, IATA guidelines and EU legislation on air passenger rights including ECAC Document 30, Section 5 and its relevant Annexes
- How to handle wheelchairs and other mobility aids.
Trainers of all airport and airline personnel who deal directly with the travelling public.
This airport/airline personnel includes, but is not limited to:
- Security officers
- All other personnel in direct contact with travelling public.
Receive a certificate after successful completion.
Course aligned with relevant legal standards.
Learn from seasoned industry professionals.
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Join one of our Scheduled Courses
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