Target groups:



A Personnel providing, or involved in, the provision of  assistance to PRMs:

  • Cabin crew
  • Cockpit crew


B Personnel in direct contact with the travelling public:

  • Services provided off the airport premises by air carriers, travel agents and tour operators (staff of information and reservation services).

The courses for these groups are train-the-trainer courses – the participants are trainers for their colleagues and will learn what they need to teach with regard to PRMs.


All training courses will be finalised with an examination; if passed successfully a PassePartout Training certificate will be issued (valid 1 year).

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